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I am a dynamic and empowering trainer, coach, and mentor with over 25 years’ experience in the pharmaceutical industry. My background includes strategic sales leadership, OTC and channel optimisation, key account management, and people development, with a unique way to connect with and getting the best out of trainees. I’ve managed portfolios exceeding R130 million and consistently delivered on sales targets over R450 million. I’m passionate about designing and facilitating coaching and development programmes that equip pharmacy staff, OTC representatives, and managers with the tools to succeed. My ability to build long-term relationships with pharmacies, wholesalers, and healthcare professionals has been a key driver of my success. Currently completing my certification as a Neuro Life-Coach, I combine commercial insight with human-centred leadership. I take pride in unlocking potential, eliminating performance
blockers, and helping individuals and teams achieve measurable results.
AREAS OF EXPERTISE
By guiding medical representatives toward objective self-knowledge, Marthie equips them with the ability to make informed, well-balanced decisions in their territory work and client interactions. This heightened self-awareness fosters confident, professional communication with healthcare practitioners, team members, and stakeholders. It also helps them align personal goals with their unique strengths and abilities, leading to greater focus, resilience, and effectiveness in achieving sales targets, building long-term customer relationships, and delivering value to the healthcare industry.
AREAS OF EXPERTISE
If you're looking for a Pharmaceutical Product Training specialist who can provide high quality disease and product knowledge for your team to provide them with confidence and credibility with healthcare practitioners and to empower them to have impactful, clinically relevant sales conversations.
AREAS OF EXPERTISE
Nicci Whiley is an experienced facilitator, healthcare educator and clinical specialist, with over two decades of expertise in nursing, diabetes management, medical education, and professional training in the pharmaceutical industry.
AREAS OF EXPERTISE
With over 25 years in the pharmaceutical industry I have worked extensively with both originative products and clones.
My expertise spans facilitating initial training of medical representatives as well as continuous upskilling of experienced representatives, covering product, competitor and disease area knowledge and essential soft skills for effective in-call competence and sales force effectiveness. I also have experience in training regional managers an infield coaching techniques facilitating team meetings and team workshops. I have collaborated closely with national and regional sales managers to design develop and implement impactful blended learning programmes that empower sales teams to enhance their performance and foster a culture of continuous learning. My passion lies in creating and facilitating practical engaging learning experiences that strengthen team effectiveness and operational success and support professional growth.
My approach blends assertive communication with an enthusiastic hands-on style, bringing creativity and an insightful perspective, driving effective team development and learning outcomes.