Negotiation Principles and Practices

The course covers how negotiation works, including its stages, styles, models, tactics and principles of persuasion.
You will learn how to prepare, communicate, question, handle pressure and objections, and negotiate confidently while adding value. You will also explore how Medical Representatives can use negotiation to build trust, solve problems and create sustainable outcomes.

5 Students

Principles of Effective Communication in a Sales Environment

The course provides practical communication techniques for building rapport and fostering positive client relationships in a competitive market.

0 Students

Questioning and Intentional Listening Techniques

Learn how to use questioning techniques to uncover client needs and employ intentional listening strategies to build rapport, understand concerns, respond effectively and improve client engagement.

0 Students

Small Group Facilitation

Learn techniques to facilitated productive interactions, engaging group members and guiding discussions to achieve desired outcomes of small group training sessions.

1 Students