Pillars of Competence

TECHNICAL EXCELLENCE - Manage own territory aligned to marketing strategy and organisational objectives - - - [click to read more]
  • Adding value to healthcare practitioners
  • Understanding pharmacy business
  • Sales territory management for representatives
  • Public sector key account management
  • Adding value in theater
  • Selling skills – balancing science and art
  • Pharmaceutical industry language (2020)
  • Shoppers psychology (2020)
  • Marketing principles and practices (2020)
GOVERNANCE EXCELLENCE - Making the right choices: understanding ethical and professional conduct in healthcare - - - [click here to read more]
  • Ethical marketing in the healthcare sector – The Marketing Code
  • Medical aids and healthcare funding – principles and practices
  • South African managed healthcare
  • Good Manufacturing Practices (GMP)
  • Medical device code of ethical marketing and business practices – the SAMED Code
  • Pharmacovigilance – Adverse events reporting (2020)
  • Medical Practice Conduct (2020)
  • Independent Pharmacy Conduct (2020)
  • Commerical Pharmacy Conduct (2020)
PERSONAL EXCELLENCE - Work efficiently through safe, effective and cost-effective conduct to the benefit of business, self and clients - - - [click to read more]
  • Finance for the representative: personal, business and clients
  • Organisation, administration and time management
  • Confidence (2020)
  • Reputation management – self and business (2020)
  • Goal setting (2020)
  • Safe and efficient travelling in Southern Africa (2020)
CLINICAL EXCELLENCE - Interpret clinical information of respective therapeutic areas - - - [click to read more]
  • Anatomy, physiology and pathophysiology of the human body
  • Blood tests
  • Blood coagulation and INR
  • Coughs and colds
  • Interpreting clinical trials
  • Introduction to allergies
  • Introduction to cardiovascular health
  • Introduction to central nervous system health
  • Introduction to dermatology
  • Introduction to diabetes
  • Introduction to gastro-intestinal health
  • Introduction to nutrition
  • Introduction to oncology
  • Introduction to pharmacology
  • Introduction to respiratory health
  • Immunology and vaccines
  • Nutrition in the life-cycle
  • Pain and inflammation
  • Vitamins, minerals and micronutrients
  • Treatment of respiratory conditions
  • Vaginal thrush
  • Probiotics
  • Treatment of anxiety disorders
  • Treatment of skin conditions
  • Hypertension (2020)
  • The endurance athlete – nutrition guidelines  (2020)
  • Weight management – losing weight (2020)
  • Weigth management – gaining weight (2020)
  • Malaria (2020)
  • Introduction to homeopathy (2020)
ENGAGEMENT EXCELLENCE - Engage in an emotionally intelligent manner with healthcare professionals in a sales environment - - - [click to read more]
  • Emotionally intelligent engagement with healthcare practitioners in a sales environment
  • Professional social behaviour online
  • Building sustainable relationships
  • Managing objections and resistance to change
  • Facilitating small group sessions (2020)
  • Questioning skills in sales (2020)
Share This