The ExpertRep team consists of people who are passionate about assuring the quality of service of medical representatives in Southern Africa. Each team member contributes towards competence assessment of medical and pharmaceutical representatives in their respective areas of expertise. All team members have indicated their commitment to the ExpertRep ExpertRep Values by signing the ExpertRep Code of Conduct. Together we develop, assess, manage, administer, control and assure quality, review, moderate, reward, recognize, lead, follow, communicate and celebrate our purpose.
Meet the ExpertRep team
DR. MICHELE SERFONTEIN
DR. JASON NAICKER
DR. TOULOUSE CAZES
HENDRIEN VAN ZYL
With experience in brand management, brand marketing of employer as well as consumer brands, Minize connects businesses to their target markets through a variety of marketing functions including above-the-line and below-the-line tactics. She collaborates with her team and clients to find innovative tools, techniques and processes to generate return on investment towards sustainable business growth. Minize has extensive experience in managing and executing sponsorships. Her clients included ABSA, Nestle, Toyota and Samsung. With her passion for branding and corporate identity, Minize plays a strategic role in the branding and positioning of ExpertRep in the healthcare industry, helping customers to get to know the value proposition aligned to their business needs.
Ronel has been consulting to the pharmaceutical industry for over ten years. Her contributions have included training and facilitation, roll-out of pharmacy software solutions, key account management, clinical research, new business development, development and management of wellness programmes, disease state management, investor relationships management and establishment of a Life Insurance department. She has working experience at the Potchefstroom hospital, the South African Defense Force, Baragwaneth pharmacy and as owner and manager of a Clicks pharmacy.
Mary has have been involved in the South African pharmaceutical market for more than 30 years in various roles ranging from market research and product management of both ethical and over the counter (OTC) products and franchises including the launch of major brands. More recently, she has managed pre-commercialization preparation of new drug launch projects. She has been involved with small consulting companies in a strategic development role. She performs customer service research and customer centric strategy design solutions. Mary also does copy-writing for pharmaceutical companies and advertising agencies. Mary is an avid photographer and has recently successfully completed her international diploma in photography through the Photography Institute. “My husband enjoys geocaching so when we go out I pick up my camera and he takes his Garmin. A good partnership!”
JOHAN VAN BRAKEL
Johan holds the position of Director: Public Health and Market Access at Astra Zeneca. Through more than 18 years’ applied experience in the African pharmaceutical industry, Johan has distinguished himself as a proficient Market Development Strategist. He has in-depth understanding of the dynamics of the pharmaceutical market, political environments in Africa as well as cultural intricacies and the impact thereof on market economies. Johan assisted pharmaceutical companies and relevant government institutes to unlock market access opportunities. He provided strategic and operational direction on intelligence data that included competitor analysis, brand analysis, market pricing and price sensitivity among other, complemented by legal, compliance and resources requirements. He is currently busy with his masters degree in health economics and pharma-economics at the University of Barcelona. Johan enjoys spending time outdoors in the variety of landscapes Southern Africa has to offer.