Pillars of Competence

TECHNICAL EXCELLENCE - Manage own territory aligned to marketing strategy and organisational objectives -- -- -- -- -- [click to read more]
  • Adding value to healthcare practitioners
  • Adding value in theater
  • Adding value in pharmacy
  • Sales territory management
  • Public sector key account management
  • Marketing principles and practices
GOVERNANCE EXCELLENCE - Making the right choices: understanding ethical and professional conduct in healthcare - - - - - [click here to read more]
  • Medical device code of ethical marketing and business practices – the SAMED Code
  • Ethical marketing in the healthcare sector – The Marketing Code
  • Medical aids – principles and practices
  • South African healthcare management
  • Adverse events reporting – available soon
PERSONAL EXCELLENCE - Work efficiently through safe, effective and cost-effective conduct to the benefit of business, self and clients - - - - - [click to read more]
  • Finance for the representative: personal and client finances
  • Organisation, administration and time management
  • Safe and efficient travelling in Southern Africa
CLINICAL EXCELLENCE - Interpret clinical information on relevant therapeutic areas - - - - - [click to read more]
  •  Allergies – treatment and symptom relief
  • Anatomy, physiology and pathophysiology of the human body
  • Asthma management
  • Principles of pharmacology
  • Immunology and vaccines
  • Introduction to oncology
  • Dental and oral health
  • Interpreting clinical trials
  • Introduction to dermatology
  • Introduction to diabetes
  • Pain management
ENGAGEMENT EXCELLENCE - Engage in an emotionally intelligent manner with healthcare professionals in a sales environment - - - - - [click to read more]
  • Emotionally intelligent engagement with healthcare practitioners in a sales environment
  • Professional online communication and participation in social media
  • Building relationships with healthcare practitioners
  • Professional conduct on the job
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